Saturday, September 19, 2009

Working for LivePerson

Clients are often perplexed about the experts who work for LivePerson, where they work from, if they're employees, potential income in a job like this, and many other questions. I thought I'd take some time to address the most common questions and perhaps shed some light on what it's like to work for this wonderful company.

LivePerson has many different categories of experts ranging from professional doctors, lawyers, counselors, and accountants to people that give spiritual/psychic advice like myself, life coaching advice, to those who give pet and home advice. Some categories, such as those for medical, legal, financial, and counseling advice, must prove their certified statuses in the particular area they wish to sign up for. Those who offer pet advice, home advice, and spiritual/psychic advice do not need to provide any verifications to work on LivePerson.

The experts on the site are independent contractors and often work from home or a home office but there is no official building where the live advice experts mentioned above go to work. The experts work from a location of their choosing. Whatever your particular expert is charging, they receive only a portion of total session fees. Different categories pay varying fees. Spirituality/psychic experts pay 45% and other categories pay 37% of earnings. Additionally, all experts are charged a .17 per minute connection charge for sessions conducted via live chat. There are no extra fees on top of the percentage for e-mail sessions. To break this down, if an expert in my category of spirituality/psychic advice where to charge $1.00 per minute for live chat, they would be paid .46 per minute after fees are paid to the site. Since LivePerson experts are independent contractors, taxes are not already taken out. For United States residents, experts pay a flat 15.3% rate of total earnings for social security and Medicare, plus additional federal taxes based on total annual earnings. Then, depending on what state U.S. experts live in, they pay state taxes on their earnings. What an expert earns can vary and is hard to gauge but in my case, I pay out a minimum of 31.3% in total taxes, state and federal.

LivePerson is a great company to work for and I would recommend the platform for anyone seeking to branch out on their own and have the freedom of working from home. You can go to the site homepage and see if they are accepting experts in the field of your choosing.

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